Refund policy

ClearSip Policy

Return and Refund Policy

This policy explains how return requests, damaged items, and refunds are handled for purchases made through ClearSip.

Return Window

Eligible return requests are accepted within 30 days of delivery. Return requests submitted after 30 days may not be approved.

Return Conditions

Items must be returned in their original condition and packaging when possible. Products that are used, damaged after delivery, or missing required packaging may not be eligible for a refund.

How to Request a Return

To request a return, contact us by email with your order number, the email used at checkout, and a brief explanation of the request. We will review the request and provide the next steps.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 30 days of delivery. Include your order number and photos of the item and packaging when available so we can review the issue.

Refund Processing

Once a returned item is received and reviewed, approved refunds will be processed to the original payment method. Processing time may vary depending on the payment provider or card issuer.

Return Shipping

Return shipping instructions will be provided after a return request is reviewed. Customers should not send items back before receiving return instructions from ClearSip support.

Non-Returnable Items

Items that are damaged due to misuse, returned outside the approved return window, or not returned in acceptable condition may not be eligible for refund.

Order Changes or Cancellations

If you need to request a change or cancellation, please contact us as soon as possible. Once an order has been processed or shipped, changes may no longer be available.

Contact

For return or refund questions, please contact ClearSip customer support before sending any item back.

Business Name: GNGHDBX LLC

Brand: ClearSip

Address: 16035 Bridle Ridge Dr, Monument, CO 80132, United States

Email: support@clearsiphome.com

Phone: +1 719-205-8290

Website: https://clearsiphome.com