Refund policy
ClearSip Policy
Return and Refund Policy
This policy explains how return requests, damaged items, and refunds are handled for purchases made through ClearSip.
Return Window
Eligible return requests are accepted within 30 days of delivery. Return requests submitted after 30 days may not be approved.
Return Conditions
Items must be returned in their original condition and packaging when possible. Products that are used, damaged after delivery, or missing required packaging may not be eligible for a refund.
How to Request a Return
To request a return, contact us by email with your order number, the email used at checkout, and a brief explanation of the request. We will review the request and provide the next steps.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 30 days of delivery. Include your order number and photos of the item and packaging when available so we can review the issue.
Refund Processing
Once a returned item is received and reviewed, approved refunds will be processed to the original payment method. Processing time may vary depending on the payment provider or card issuer.
Return Shipping
Return shipping instructions will be provided after a return request is reviewed. Customers should not send items back before receiving return instructions from ClearSip support.
Non-Returnable Items
Items that are damaged due to misuse, returned outside the approved return window, or not returned in acceptable condition may not be eligible for refund.
Order Changes or Cancellations
If you need to request a change or cancellation, please contact us as soon as possible. Once an order has been processed or shipped, changes may no longer be available.
Contact
For return or refund questions, please contact ClearSip customer support before sending any item back.
Business Name: GNGHDBX LLC
Brand: ClearSip
Address: 16035 Bridle Ridge Dr, Monument, CO 80132, United States
Email: support@clearsiphome.com
Phone: +1 719-205-8290
Website: https://clearsiphome.com